Privacy Policy

Who Are We?

RadioDNS Limited is a not-for-profit Company Limited by Guarantee, owned by its members, and registered in England and Wales with number 08818015. The registered office is 113 Parson St, Bristol, BS3 5QH, United Kingdom.

The best way to contact us is by email:

The purpose of this privacy policy is to give you a better understanding of:

What information do we collect and why?

Browsing Our Website

We use a Third Party to help analyse traffic to our website, and they will place a cookie on your computer. This helps us improve the resources we offer online. We do not collect any personally identifiable information when you browse our website.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

Joining our Mailing List

You can join our mailing list to be sent updates that are directly related to RadioDNS activities. We do not share your information with anyone else. We do not include anyone else’s information in our emails, except where we are working together with a third party – for example, a sponsor of one of our events.

When you join our mailing list, we will send you an email to confirm that you want to be subscribed. We will hold this information from you, for the purposes of keeping you informed about RadioDNS activities:

Contacting Us

When you contact us, for example by sending a support or registration request, we will collect the following information from you, for the purposes of effectively dealing with your request:


If you request to become, or become, a member, we will collect the following information from you, for the purposes of effectively managing your membership:

Sharing your personal data with third-party recipients

In order to fulfil the purposes for processing your personal data, as set out above, we need to share your personal data with a limited number of carefully selected third-parties.

We necessitate all third-party recipients to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-parties to use your personal data for their own purposes (such as marketing or reselling) and we only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may disclose your personal data to the following categories of third-party recipients:

Change of purpose

We will only use your personal data for the purposes and reason for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent where this is required by law.

International transfers

The majority of our third-party processors are based in the European Economic Area (EEA) however, when your personal data is transferred outside the EEA for further processing by the recipients described above, we ensure at least one of the following safeguards is implemented:

Data security

We have put in place appropriate and industry standard security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We limit access to your personal data to only those people who have a legitimate reason to view and process it, and anyone with access to your personal data is subject to a strict duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and the ICO of a breach where we are legally required to do so.

How long do we keep personal data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights

Under the General Data Protection Regulation (GDPR), you, as a data subject, have a number of rights which are detailed below:


No charge to exercise your rights

We will not usually charge you to exercise any of your rights in respect of your personal data, unless your request is clearly unfounded, repetitive or excessive, in which case we may refuse to comply.

Your right to complain

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Effective Date

This privacy policy is effective from 25th May 2018. The prior version can be seen here.